Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.

• License: Freeware
• Language: English
• Release: 1999-01-01
• Size: 2 Mb
• Cost: Free

Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

• License: Shareware
• Language: English
• Release: 2006-07-15
• Size: 4 Mb
• Cost: 180.00 $

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

• License: Shareware
• Language: English
• Release: 2006-10-05
• Size: 4 Mb
• Cost: 180.00 $

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

• License: Freeware
• Language: English
• Release: 2007-02-19
• Size: 9 Mb
• Cost: Free

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

• License: Commercial
• Language: English
• Release: 2006-10-23
• Size: 10 Mb
• Cost: 175.00 $

Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

• License: Shareware
• Language: English, French, German, Spanish
• Release: 2008-03-06
• Size: 2 Mb
• Cost: 950.00 $

Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req

• License: Demo
• Language: English
• Release: 2004-11-29
• Size: 49 Kb
• Cost: 1600.00 $

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

• License: Commercial
• Language: English
• Release: 2006-03-30
• Size: 6 Mb
• Cost: 200.00 $

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

• License: Demo
• Language: English, German
• Release: 2005-01-10
• Size: 45 Mb
• Cost: Free

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.

• License: Commercial
• Language: English, Spanish, German, ChineseSimplified
• Release: 2004-05-01
• Size: 3 Mb
• Cost: 199.00 $

EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0

• License: Shareware
• Language: English
• Release: 2006-12-11
• Size: 4 Mb
• Cost: 49.00 $

CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

• License: Shareware
• Language: English
• Release: 2007-08-23
• Size: 5 Mb
• Cost: 99.00 $

CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

• License: Shareware
• Language: English
• Release: 2007-08-23
• Size: 5 Mb
• Cost: 99.00 $

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

• License: Freeware
• Language: English
• Release: 2006-06-01
• Size: 21 Mb
• Cost: 99.00 $

For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems. For a complete overview see www.nitrotech.co.uk/monkey.html

• License: Shareware
• Language: English
• Release: 2002-05-13
• Size: 358 Kb
• Cost: 29.95 $

CentreDesk is (freeware for 3 users) multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

• License: Freeware
• Language: English
• Release: 2007-08-24
• Size: 6 Mb
• Cost: 99.00 $

Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.

• License: Shareware
• Language: English
• Release: 2008-06-04
• Size: 76 Mb
• Cost: Free

Get at www.ePlanetLabs.com Altiris Helpdesk Exam 060-HDS-A600, certification, exam, materials, , Braindumps sample questions, sample tests, paper, papers, self study, study guide, book, books, tips, tutorials, tips, tricks, faq, tests, training, tests, papers, test questions, test kit, testking, test king, whizlabs, tutorial, tutorials, free, pdf, training, 060-HDS-A600 Altiris Helpdesk Solution 6.0,

• License: Shareware
• Language: English, Armenian
• Release: 2007-03-12
• Size: 2 Mb
• Cost: 9.00 $

CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.

• License: Freeware
• Language: English
• Release: 2007-08-24
• Size: 5 Mb
• Cost: Free

Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL.

• License: Shareware
• Language: English, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish
• Release: 2005-03-15
• Size: 2 Mb
• Cost: 300.00 $